How do you send my order?

All prints are protected with acid-free paper and shipped in a high-resistant folder.

How long will my order take to arrive?

Deliveries are shipped worldwide from the U.K. via courier, delivery is estimated within 6-14 days.

Who is responsible for customs duties, import taxes & any other associated fees?

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.

You are responsible with ensuring to comply with laws and regulations of the country of destination. Please be aware that Arturo Elena does not have any responsibility on these additional charges that may apply.

What payment methods do you accept?

We accept: Visa, Mastercard, American Express and PayPal.

Do you accept returns?

We are happy to accept returns in accordance with our returns policy

Who do I contact to return an item?

Please contact us at shop@arturoelena.com

How can I be kept up to date with new print releases and general news about Arturo Elena?

Please sign-up to our newsletter. Click on the envelope icon in the bottom right corner of the page.